Salesforce.com Assessment
✓Systems analysis & evaluation ✓Recommendations ✓Program Management ✓Organizational Change Management
Upgrades
✓Application & PeopleTools upgrades ✓Fit-gap Analysis ✓Accelerated Upgrade Paths ✓Retrofitting & Testing ✓Go-live & Critical Care
End-to-End Implementations
Installations ✓Configurations ✓Customizations ✓Integrations ✓Roll-outs ✓Critical Support
Support and Maintenance
✓Production Support ✓24/7 Support (using blended delivery model) ✓Break-fix & Enhancements ✓SLA-based Services ✓Tax Updates
9+ years of experience in providing Salesforce.com implementation, upgrades
Serving clients in India & USA
TechNarala Differentiators
- Around 21+ years of IT Professional experience in Project Management and 9+ years of experience in Salesforce.com Solution Architect, Business Analyst and Worked with business owners in the requirement analysis, Design and development of Salesforce. Solutions, targeted at complex projects, with an aim to help meet the standards and boost the sales of technical services
- Extensive experience working with higher education, public sector agencies, government, healthcare, insurance, banking, fleet, manufacturing, automobile, energy, and oil & gas Industries
- Serving clients in 14 countries; physical offices in 6 countries
- Several multi-year support contracts with mid-sized, large to multi-billion-dollar organizations
- 100+ successful Salesforce.com engagements with 100% customer satisfaction
- Oracle Principal Partner;
- ISO, CMMI 3, ITIL – driven processes
- Dedicated Salesforce.com Center of Excellence comprising of 200+ Salesforce.com resources
- Oracle & ITIL Certified Consultants
- Our Salesforce.com resources come with an average of 8+ years of Salesforce.com applications’ experience and 10+ years of overall IT professional experience
- Blended delivery model (onsite, remote – onshore, nearshore and offshore) for cost effective engagements
- Accelerated Upgrade Tool Kit and methodology
- Proprietary test automation suites and performance/load testing tools
- Rapid deployment methodology for quicker ROI
- 24/7 support model